Legal

Terms of Service

Last updated: June 18, 2026 Effective: June 18, 2026

Contents

  1. Agreement to Terms
  2. Description of Service
  3. Eligibility
  4. Subscription & Billing
  5. Cancellation
  6. Acceptable Use
  7. Intellectual Property
  8. Third-Party Services
  9. Disclaimers
  10. Limitation of Liability
  11. Indemnification
  12. Support
  13. Governing Law
  14. Amendments
  15. Contact
SECTION 1Agreement to Terms

By accessing or using the LeadSync platform at goleadsyncs.com or any associated application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

If you are using the Service on behalf of a company or organisation, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

SECTION 2Description of Service

LeadSync is an AI-powered lead management and automation platform designed to integrate with GoHighLevel CRM and related tools. The Service includes, but is not limited to:

LeadSync reserves the right to modify, update, or discontinue any feature of the Service with reasonable notice to subscribers.

SECTION 3Eligibility

To use LeadSync, you must:

By creating an account, you confirm that all information you submit is truthful, accurate, and current.

SECTION 4Subscription Plans and Billing

4.1 Pricing Plans

LeadSync offers the following subscription plans, billed on a monthly basis:

PlanMonthly PriceBest For
Starter$89/monthSmall businesses, 1 sub-account
Pro$289/monthGrowing agencies, up to 5 sub-accounts
Launch Sync Unlimited$449/monthAgencies with unlimited sub-accounts

All prices are in US dollars. Full plan features and limits are described on our pricing page at goleadsyncs.com/#pricing.

4.2 Payment Processing

Payments are processed securely by Creem.io, our merchant of record. Creem handles checkout, billing, and payment data. LeadSync does not store or have direct access to your payment card details.

By completing a purchase, you also agree to Creem.io's terms of service and privacy policy as they may apply to your transaction.

4.3 Free Trial

All new accounts receive a 14-day free trial with full access to the selected plan. No credit card is required to begin the trial. At the end of the trial period, you will be prompted to select a paid plan to continue. If no plan is selected, your AI agents will be paused and dashboard access restricted. Account data is retained for 30 days before permanent deletion.

4.4 Auto-Renewal

Paid subscriptions renew automatically at the end of each billing cycle. You authorise LeadSync (via Creem.io) to charge your payment method on a recurring basis until you cancel. You may cancel at any time from your account billing settings.

SECTION 5Cancellation

You may cancel your subscription at any time from your account billing settings. Cancellation takes effect at the end of the current billing period, and you will retain full access to the Service until that date.

LeadSync does not provide pro-rated refunds for unused portions of a billing period except as described in our Refund Policy.

SECTION 6Acceptable Use

You agree to use LeadSync only for lawful purposes and in accordance with these Terms. You must not:

LeadSync reserves the right to suspend or terminate any account found to be in violation of these terms, without prior notice and without refund.

SECTION 7Intellectual Property Rights

The LeadSync platform, including all software, algorithms, visual design, documentation, and trademarks, is owned by LeadSync and protected by applicable intellectual property laws. Nothing in these Terms grants you ownership of or licence to any LeadSync intellectual property except as expressly stated.

You retain ownership of all content you create, upload, or import into the Service ("Your Content"), including AI agent configurations, knowledge base materials, and lead data. You grant LeadSync a limited, non-exclusive, royalty-free licence to use Your Content solely to provide and improve the Service.

You represent that you have all rights necessary to grant this licence and that Your Content does not infringe the rights of any third party.

SECTION 8Third-Party Services

LeadSync integrates with and relies on the following third-party services to deliver the platform:

LeadSync is not responsible for the availability, performance, or actions of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

SECTION 9Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. LEADSYNC SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LEADSYNC DOES NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, OR THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS.

AI-generated responses produced by the Service are automated and may not always be accurate. You are solely responsible for reviewing, moderating, and taking accountability for all communications sent to your leads through the Service.

SECTION 10Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEADSYNC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

IN NO EVENT SHALL LEADSYNC'S TOTAL AGGREGATE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

SECTION 11Indemnification

You agree to defend, indemnify, and hold harmless LeadSync and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

SECTION 12Customer Support

12.1 General Support

All LeadSync subscribers have access to our standard support channels, including email support and access to our help documentation. For support enquiries, contact us at hello@goleadsyncs.com.

We aim to respond to all support requests within 2 business days. Response times may vary during high-demand periods or public holidays.

12.2 Plan-Specific Support

SECTION 13Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Johannesburg, Gauteng, South Africa.

SECTION 14Amendments

LeadSync reserves the right to modify these Terms at any time. We will notify you of material changes by email or by posting a prominent notice within the Service at least 14 days prior to the changes taking effect.

Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use before the effective date.

SECTION 15Contact Information

For questions about these Terms of Service, please contact us:

LeadSync
Email: hello@goleadsyncs.com
Website: goleadsyncs.com